Buzz Client Administrator Role Description
This role provides users read-only access to be able to proxy as users, run teacher activity reports, and view Lincoln Learning course sections that are utilized by client teachers.
IMPORTANT: This role is only available to clients who use their own teachers.
Article Quick Links
This article includes the following primary sections. Use these links to navigate directly to that section.
- Switching Roles
- Adjusting the Domain
- Viewing a Teacher's Course: Quick Tips
- Admin Dashboard
- Quick Search Tips
- Finding a Specific User
- Proxy as a User
- Locating a Specific Course
Switching Roles
Within Buzz, you begin as a teacher. You may or may not have courses.
To switch roles at any time, click on the grid icon located to the left of your avatar in the upper-right corner.
From the drop-down menu, select Admin App or Teacher App.
Adjusting the Domain
Subdomains
First, make sure you are in the Home page for the Admin App. Next, look for the tab called Subdomains.
Within the Subdomain tab, you will see a list of Domain IDs, Domain Names, Userspace details and External IDs. Click on the Domain ID you wish to enter. Notice you can also use the filter option to narrow your selection.
Navigating Back to the Main Domain
When you begin using Buzz as an Admin, you will be in the initial domain, but depending on the domain setup, you may need to move to other domains. Please use the steps below.
- Select the Main Menu navicon in the upper-left corner of the page.
- The top option is your domain.
- Click the down arrow and then select the option that contains Production.
- This option will take you to the domain that contains users, courses, and data.
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Viewing a Teacher's Course: Quick Tips
To quickly view a teacher’s course, follow the steps below.
- Locate the teacher within the Admin Dashboard and click on their name.
- Click on the course name within the Teacher’s Dashboard under Courses.
- Use the left navigation menu to move to areas within the course such as the Gradebook or Activities.
TIP: Use Ctrl + F to quickly find a teacher.
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Admin Dashboard
When you first switch to the Admin role, you are brought to the Domain Dashboard. This dashboard provides instant analytics for the district and individual teachers.
NOTE: Depending on how a teacher is using the system, some analytics, like Active student summary, may be skewed.
Below the Active student summary, you will find the Domain teacher summary. This information can provide quick details about teacher responsiveness, student performance, and student pacing.
Viewing a Teacher's Course
From the Admin Dashboard details, you can select a teacher’s name within the Domain teacher summary to open the details for the specific teacher.
TIP: Since all teachers are listed in the Admin Domain Dashboard, use Ctrl + F to quickly find a specific teacher. Type the teacher’s name in the pop-up menu and click Enter. If you have multiple teachers with the same name, the find feature will highlight the name each place it is found within the list.
Teacher Dashboard
When you select a teacher’s name, you are taken to a teacher’s Performance Summary. This summary will display the teacher’s responsiveness in another way. Here, you can see what the teacher has graded and what needs to be graded each day within a two-week span.
The two bar graphs compare the activities that the teacher graded to those that the teacher still needs to grade at the end of the day.
Hover over the bar on either graph to see the specific number of activities.
Click on Teacher responsiveness to display the Needs Grading queue.
Click on Student performance or Student pace to open the People tool, which is filtered to show students who are failing (grade) or falling behind schedule (pace).
Course and Student Summaries
The Course summary card summarizes information such as the number of active courses for an individual teacher and the names of courses with students who need critical attention.
The Student summary card summarizes information such as the number of active students associated with an individual teacher and the number of those students who need critical attention.
Courses
The courses card contains information about active students, teacher responsiveness, student performance, and student pace. This card is different than the view on the Admin Dashboard as the Active courses card displays analytics per course rather than per teacher.
The Active enrollments column lists the number of active students in each course.
IMPORTANT: Clicking on the course name will open the course details for that specific course, including course content.
The teacher responsiveness column shows the overall status of items that need graded for each course. Click on the status indicator in this column to open the Needs Grading queue.
- Green means all items in the Needs Grading queue are less than 2 days old.
- Yellow means one or more items have remained ungraded for 3 or more days.
- Red means one or more items have remained ungraded for 6 or more days.
For student performance:
- Green means that students are performing above 10% of the minimum grade for the course overall.
- Yellow means that students have failed 1 of their last 5 submissions or are within 10% of failing the course.
- Red means that students have failed 2 of their last 5 submissions or are failing the course.
For student pace:
- Green means that students are submitting all gradable items on time or that less than 10% of gradable items are past due.
- Yellow means that 10% or more of the gradable items are past due from students.
- Red means that 30% or more of the gradable items are past due from students.
IMPORTANT: Keep in mind that pacing in a continuous course is based on “soft-due dates.” In this case, students may not be responsible for meeting these dates.
Quick Search Tips
As an Admin, you can use the search icon located in the top toolbar to search at any time.
Begin by selecting the area you want to search.
Initially, your search will show no results, but once you start typing, your search results will filter below.
IMPORTANT: If you have subdomains, add an ! after the @ symbol to search all domains.
Once you locate your search results, click on it. You will then be brought to additional actions you can take based on your search.
When searching Users, for example, you will see that you can click on Proxy to quickly Proxy as the user. For more information about Proxy, please read the Proxy section of this document.
TIP: Quick Search Tips can be repeated for course lookup as well.
Once you click on your course, you will see the actions associated to locations within the course.
Finding a Specific User
Once you are in the appropriate domain, select Users from the Main Menu.
This option will provide you with a list of all users in the domain. You can sort details by column headers.
Additionally, you can use the Filter field to search for a specific user.
Once you locate a user, click on their User ID number for additional user details.
NOTE: You may notice the option to edit. You have read-only access and will not be able to make edits to user details.
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Proxy as a User
IMPORTANT: Proxying as a user may log activity for the user.
To proxy as a user, click on the avatar and then click Proxy.
Next, use the User ID to specify your user.
TIP: You can copy the User ID by following the previous steps. Try copying it so you can paste it here later.
Paste the User ID into the search field and select OK.
TIP: If you want to see a specific teacher’s Editor view of their Lincoln Learning course, it is best to proxy as that user. Locating the course and then going to the Editor will result in an error because the Client Administrator role is read-only; therefore, you must proxy as another user.
When you proxy as another user, you will navigate as if you are that user.
To stop proxying as a specific user, click on the avatar and select the Unproxy option.
Locating a Specific Course
As a Client Administrator, you can view all courses within your domain. Select Courses from the Main Menu.
Again, you can sort details by column headers and use the Filter field to search for a specific course.
Click on the Course ID to open the course.
Now, you can navigate to the Course Activities of your selected course to see content. Click on the navicon to open the Main Menu. Select Activities.
WARNING: Clicking the Editor from the Main Menu will cause an error, and you will need to log in again to resume access. This error is due to the Client Administrator read-only access. Remember, if you want to view the Editor of a course, proxy as the teacher and navigate to the Editor.
Please note the images found in this resource may not match your screen. Access and/or features may vary based on client contract.
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