Client Roles

This article clarifies Client role options in Pulse and Buzz.

IMPORTANT: Because users can be assigned multiple roles in Pulse, duplicate accounts are not needed. Before creating a new account, make sure the user does not already exist in Pulse.

Role  Pulse Permissions Buzz Permissions Considerations

Client Admin

All Clients need to identify at least one Client Admin user.

Primary Abilities:

  • Create and manage student users and student enrollments
  • Create and manage mentor users and mentor-to-student observations
  • Generate standard and custom reports

    If using their own teachers, Clients add Client Admin Access in Buzz.

    Primary Abilities:

    • Proxy as users
    • Support and observe teachers within Buzz
    • Run domain-level reports

    If not using Client Teachers, Client Admins have Observer abilities within Buzz.

    Primary Abilities:

    • Set LMS alerts to support Student progress monitoring
    • Observe like a student, but not as the student (i.e., over the shoulder)
    Client Teacher

    All Client Teacher begin their access in Pulse.

    Primary Abilities:

    • Read access to Enrollments and Student Records associated to their client and courses
    • Generate standard and custom reports
    • Edit start and end dates associated to the students within their courses

    Client Teachers launch Buzz from the Pulse system.

    Primary Abilities:

    • Grading
    • Monitoring progress
    • Adjusting course content and settings
    • Providing supplemental support

    Course Manager permissions can be applied to a Client Teacher role. Click here to learn more about this permission. 

    Mentor

    Mentors, (e.g., guidance counselors, student support advocates) who provide students with academic support and coaching use this role.

    Primary Abilities:

    • Read access to Enrollments and Student Records for the students they are supporting
    • Generate standard and custom reports

    Mentors have access to observe students they are mentoring within Pulse.

    Primary Abilities:

    • Set LMS alerts to support Student progress monitoring
    • Observe like a student, but not as the student (i.e., over the shoulder)
    This role does not have the ability to create student users or add/update enrollment details within Pulse.
    Mentor - Guardian

    Mentors - Guardians (e.g., parents, legal guardians) have this role.

    Primary Abilities:

    • Read access to Enrollments and Student Records for the students they are supporting
    • Generate standard and custom reports

    Mentors - Guardians have access to observe their student(s).

    Primary Abilities:

    • Set LMS alerts to support Student progress monitoring
    • Observe like a student, but not as the student (i.e., over the shoulder)
    This role does not have the ability to create student users or add/updated enrollment details within Pulse.
    Student

    Students have LMS Only setup in Pulse. They bypass this system and using the Single Sign On (SSO) features to go directly in Buzz.

    Primary Abilities:

    None
       

    Please note, the images that may be found in this resource may not match your screen.

    This is a Lincoln Learning Solutions product. Access/features may vary based on client contract.

    © 2022 Lincoln Learning Solutions. All rights reserved.