Client Roles in Pulse and Buzz

This article clarifies Client role options in Pulse and Buzz.

IMPORTANT: Because users can be assigned multiple roles in Pulse, duplicate accounts are not needed. Before creating a new account, make sure the user does not already exist in Pulse.

Role	Pulse Permissions	Buzz Permissions	Considerations
Client Admin	All Clients need to identify at least one Client Admin user. Primary Abilities: Create and manage student users and student enrollments Create and manage mentor users and mentor-to-student observations Generate standard and custom reports	If using their own teachers, Clients add Client Admin Access in Buzz. Primary Abilities: Proxy as users Support and observe teachers within Buzz Run domain-level reports	If not using Client Teachers, Client Admins have Observer abilities within Buzz. Primary Abilities: Set LMS alerts to support Student progress monitoring Observe like a student, but not as the student (i.e., over the shoulder)
Client Teacher	All Client Teachers begin their access in Pulse. Primary Abilities: Read access to Enrollments and Student Records associated to their client and courses Generate standard and custom reports Edit start and end dates associated to the students within their courses	Client Teachers launch Buzz from the Pulse system. Primary Abilities: Grading Monitoring progress Adjusting course content and settings Providing supplemental support	Course Manager permissions can be applied to a Client Teacher role. Click here to learn more about this permission.
Client Mentor	Client Mentors, (e.g., school contacts, student learning advocates) who provide students with academic support and coaching use this role. Primary Abilities: Read access to Enrollments and Student Records for the students they are supporting Generate standard and custom reports	Client Mentors have access to observe students they are mentoring within Pulse. Primary Abilities: Set LMS alerts to support student progress monitoring Observe like a student, but not as the student (i.e., over the shoulder)	This role does not have the ability to create student users or add/update enrollment details within Pulse.
Mentor	Mentors (e.g., parents, guardians) have this role. Primary Abilities: Read access to Enrollments and Student Records for the students they are supporting Generate standard and custom reports	Mentors have access to observe their student(s). Primary Abilities: Set LMS alerts to support Student progress monitoring Observe like a student, but not as the student (i.e., over the shoulder)	This role does not have the ability to create student users or add/update enrollment details within Pulse.
Student	Students have LMS only setup in Pulse. They bypass this system, and, using the Single Sign On (SSO) features, go directly in Buzz. Primary Abilities: None

Please note, the images that may be found in this resource may not match your screen.

This is a Lincoln Learning Solutions product. Access/features may vary based on client contract.