Removing Mentors from the Student User Record in Pulse

This article explains how to remove a single mentor or bulk remove multiple mentors from the Student User record in Pulse.

In Pulse, you may want to remove a mentor association from a student. You can either remove a single mentor or remove multiple mentors in bulk. For either process, you need to navigate to Mentors in the Student Record.


Navigate to Users.

Search for the student whose mentor you wish to remove.

Click the Full Name hyperlink to open the student user record.

The student’s Information record displays. Click the Mentors tab.

Removing a Single Mentor

In the Mentors record, click the trashcan icon next to the mentor you wish to remove from the student user record.

A pop-up window prompts you to confirm the action. Click Yes to remove the mentor from the student user record.

Bulk Removing Multiple Mentors

TIP: Client Admins may want to follow this process when the student changes grade bands, and new mentors need to be associated while previous mentors need to be removed.

In the Associated Mentor’s data grid, check the boxes on the mentors you wish to remove.

When you’re ready to remove the mentors, click the trashcan icon to Delete Selected Relationships.

A pop-up window prompts you to confirm the action. Click Yes to remove the mentors from the student user record.

NOTE: Deleting the selected relationships does not delete the mentor(s) from Pulse. It only removes the association between the student and the mentor.


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