Resetting a User Password in Pulse

This article explains how to reset a user password in Pulse.

Navigate to Users.

Search for the user whose password you wish to reset.

Click the checkbox of the appropriate row to select it. 

Click the Change Password icon in the upper right-hand toolbar.

IMPORTANT: The icon is unavailable until a row is selected.

A pop-up window prompts you to change the user’s password. Enter the new password twice. Then, click Set Password.

IMPORTANT: If the passwords do not match, an error message populates.

Once the passwords match, a confirmation message populates. The user’s password is now reset.


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