Resolving the Naxos File Issue When Using Google Chrome

This article explains how to disable the SameSite settings in Google Chrome to restore the ability to play Naxos audio files.


IMPORTANT: If audio isn't working when attempting to play a Naxos music file while in Google Chrome, SameSite settings may be enabled. Follow these steps to disable SameSite settings and restore the ability to play audio.

NOTE: For help playing Naxos files on an iPad, visit the Playing Naxos Files on an iPad Knowledge Base article.

Open the Chrome browser

In the address bar, type: chrome://flags/#same-site-by-default-cookies

The first option highlights. Select Disabled from the drop-down menu.

Click Relaunch at the bottom right of the page to relaunch Chrome.


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