System Recommendations

This article provides information about Lincoln Learning Solutions' recommended operating systems, web browsers, devices, and third-party applications.

This guide outlines Lincoln Learning Solutions’ recommended operating systems, web browsers, devices, and third-party applications to help ensure a consistent high-quality experience across our platforms.

Our recommendations are based on extensive research and testing focused on student engagement, academic achievement, and best practices in online, hybrid, and blended learning environments. While we understand that institutions and individuals may use a variety of technologies, the systems listed below are those for which we provide focused support.

Supported Operating Systems

We recommend using Microsoft Windows for the most consistent and fully supported experience. Our products do function successfully with Apple macOS and Chrome OS, however these platforms are not part of our primary testing cycle. As a result, some features may behave differently or require additional configuration. Our team is available to assist where possible, though support may be limited for these systems.

Supported Web Browsers

Our preferred browser is Google Chrome, which has demonstrated the highest level of performance and compatibility in our testing. Other browsers such as Microsoft Edge, Apple Safari, and Mozilla Firefox also function well, but users may experience inconsistencies or reduced functionality. For the best experience, we recommend using the latest version of Chrome.

TIP: Please see the Supported Device Configuration section of this article for known limitations.

Student Technical Engagement

The technology-based tools, resources, and activities students encounter range from general to product-specific.

NOTE: Lincoln Learning Solutions cannot guarantee the functionality of third-party applications.

General Student Experience

PDF Documents

TextHelp

Streaming Audio/Video

Games

Interactive Activities

Learning Objects

Embedded Guides/Media

Attachment Tools

Email and Communications

Text Editors

Interactive Worksheets

Course-Specific Student Experience
Audio Recordings	Foreign Language & Music
PhET5 Simulations	Science
NAXOS	Music
MOVband Sync	Physical Education
Typing Application	Introduction to Typing
MIT's Scratch Language	Introduction to Computer Programming
Adobe Creative Cloud	Introduction to Digital Media
Microsoft Office	Business Applications
Fluency Assessments	K-2 English Language Arts

NOTE: Click here to see our complete whitelist.

A whitelist is a security list that provides access to pre-approved email addresses, IP addresses, domain names, or applications as a quick and easy way to help safeguard computers and networks from potentially harmful threats or inappropriate material on local networks or across the internet.

Supported Device Configuration

We recommend using a laptop or desktop computer for the most consistent and fully supported experience. These devices allow our support team to provide comprehensive troubleshooting and ensure compatibility with the full range of features available on our platforms.

Students benefit most from using a device with a full-sized screen and external keyboard, which supports better navigation, visibility, and interaction, especially when working with applications specifically designed for desktop environments. While alternative devices such as tablets or mobile phones may offer partial access, they may not support all features or provide the same level of performance.

For more details, please refer to the table below outlining known limitations associated with alternative devices.

DEVICE	KNOWN ISSUES
Mobile	Content not responsive and can appear disjointed PhET5 science simulations not supported on Android mobile devices Windows-based applications will not run optimally on iOS mobile devices Cannot view all Assess It content
iPad	Limitations with PDFs (e.g., scrolling, viewing in full screen) Many third-party applications require Microsoft Windows OS versus iOS Varying third-party applications may hinder or compromise student experience Limited capabilities with Naxos embedded content Embedded activities may not fully load
Chromebook	Limits screen size, requiring students to potentially adjust browser size and tool ribbon Video loading issues and endless buffering have been reported Limited capabilities with Naxos embedded content Math equations may not render appropriately

NOTE: These specifications are ever-evolving, and updates are often outside of Lincoln Learning Solutions’ control. Additionally, we recognize some of the known issues may be related to the age of the device or OS being used.

Additional Resources

Please visit these Help Center resources related to troubleshooting browsers and devices.

Please note the images found in this resource may not match your screen. Access and/or features may vary based on client contract.