Getting Support with Lincoln Learning

This article details the ways you can get support with Lincoln Learning Solutions.

Click through the presentation below to learn about all the ways Lincoln Learning provides support or read more information below.

NOTE: To view this presentation in a new window, click here.

Support Page

Our Support Page provides clients with a location to find support resources, contact information, and more.

Help Center

Our Help Center, which can be accessed through our Support Page, provides how-to articles, guides, and tutorial videos to help our users.

Useful Articles

Search our Help Center to find more articles like the ones below. The Help Center provides articles, printable resources, visual steps, course lists, getting started resources, and more.

System Recommendations: Our team is committed to providing focused support for the recommended operating systems, web browsers, devices, and third-party applications outlined in this guide.
Whitelist: This document provides clients with a list of domains and URLs that may need to be whitelisted for a successful experience.
A whitelist is a security list that provides access to pre-approved email addresses, IP addresses, domain names, or applications as a quick and easy way to help safeguard computers and networks from potentially harmful threats or inappropriate material on local networks or across the internet.

Customer Portal

Lincoln Learning’s Customer Portal is a secure location where users can create, view, and reply to support tickets.

You can also click here to directly access general navigation tips for the portal.

Contact Us

Telephone: 1-866-990-6637
Email: solutions@lincolnlearningsolutions.org
Visit our Contact page to submit an inquiry form based on if you are new to Lincoln Learning or an existing Lincoln Learning client.

Live Chat

Look for the live chatbot icon available throughout the Lincoln Learning Solutions website.

From 9:00AM EST – 3:00PM EST daily Monday - Friday, the chatbot will connect you with a Lincoln Learning Solutions team member who can assist you in real time.